duplicate emails to parents
Just getting parents started this week. Yesterday, the second day, a parent reports that she is getting duplicate emails of my posts. She just forwarded them so that I could see it.
Also, uploading from the app remains problematic. Sometimes it uploads the same photo twice. Some photos just sit there. Some show up within an hour. A few appeared this morning that I had tried to do yesterday.
Jude Foster
shared this idea
Closing this as we haven’t heard any more info. Let us know if we should open it up again.
Hi Jude,
I’m happy to take a look. Could you forward the email she sent to you to me? That will help me look. One thing I have seen before is that our system sends an email to parents when an observation is edited. So if you wrote an observation, then changed it, she might have gotten two. Otherwise, please send, and I’ll investigate.
Not sure about the iPhone. We are testing it more here at Lighthouse Montessori, see if we can recreate the problem.